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What is the first call a manager should make following a robbery?

  1. The fire department

  2. The police

  3. The regional manager

  4. The security service

The correct answer is: The police

The first call a manager should make following a robbery is to the police. This is critical because law enforcement is responsible for responding to crimes, investigating the incident, and ensuring the safety of the employees and customers in the restaurant. By contacting the police immediately, the manager initiates the appropriate response to the crime, which includes securing the scene, gathering evidence, and potentially apprehending the suspects. In addition, the police can provide assistance and support to the staff and customers immediately following the traumatic event. Their involvement is essential not only for the investigation but also for reinforcing a sense of security within the establishment after such an unsettling experience. This prompt action is part of crisis management protocols that help mitigate risks and impacts associated with robberies in a business setting.