McDonalds Crew Trainer Practice Test 2025 - Free Crew Trainer Practice Questions and Study Guide

Question: 1 / 400

What does the first ASK in "ask, ask, tell" involve?

Ask the customer for payment

Repeat the order and ask if that is correct

The first ASK in "ask, ask, tell" specifically focuses on the importance of confirming the customer's order by repeating it back to them. This step ensures accuracy and clarity in the order-taking process, helping to prevent misunderstandings that could lead to errors. By asking the customer if the repeated order is correct, the crew member demonstrates attentiveness and commitment to providing excellent service. This step not only helps in ensuring that the correct items are prepared but also enhances the customer's experience by making them feel valued and heard. This practice is fundamental to maintaining a high standard of service in a fast-paced environment like McDonald's, where order accuracy is paramount.

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